Standard Chartered Bangladesh has launched a digital trade counter that allows customers to submit trade transaction applications and related documents.

The online "delivery" counter is a safe and self-reliant platform through which corporate customers can access paperless, simpler and smarter applications and management processes, it said in a press release yesterday.

Naser Ezaz Bijoy, Chief Executive Officer of Standard Chartered Bank Bangladesh, said: “Digital trade is a key lever to accelerate economic development and increase productivity. In our mission to create a frictionless banking experience, we have launched another digital tool, the digital trade counter. "

"I believe our customers will benefit from the seamless application process enabled by this digital trade counter."

Customers can upload their instructions to the bank via the counter from anywhere in the world. In addition, according to the press release, the data on the hardcopy forms uploaded to the counter will automatically flow into the banking system and be registered.

There is no "waiting time" for registration transactions. This is an interactive platform. If any additional documents or information are needed to complete the transaction, it will also notify the customer, and the customer can respond accordingly.

The counter also has other unique features that can provide customers with many conveniences, including shorter turnaround time, real-time transaction tracking, complete application on one page, and enhanced security through audit trails to ensure complete transparency.

The first customer to use the counter was Univogue Garments Co Ltd.

When asked to share their experience, Gamini De Silva, CFO of Univogue Garments, said: "We recently applied for the issuance of two shipping guarantees at the counter."

"We were able to upload the required documents and apply within a few minutes, saving a lot of time required to fill out the application form."

"In addition, we are able to track the transaction process, from receiving the transaction to the transaction execution.

This kind of real-time updates on transactions is very helpful to us," Silva said in the press release.